Effective: Nov 1st, 2007

Instructor/ Accreditation packets and PowerPoint Programs

ALL SALES ARE FINAL

The NCFIA does not accept cancellations or returns for credit or refunds for Instructor packets, Accreditation packets, and PowerPoint programs. All sales are final. Please contact us for a replacement within 30 days if the item you receive is defective or if we have made an error in filling your order. Please contact us if you have any problems with any of our products, we will try to work through the problem. Our goal is complete customer satisfaction.

Website purchases

You may contact us for a refund prior to approval and posting of your website. Once you have approved your website and it is posted, the sale is final and there are no refunds. Please contact us if there is a problem or you are requesting any minor changes to your website. We will be happy to work with you on any problem you have. Our goal is complete customer satisfaction. An administrative/technical support fee of 10% of your Website order will be assessed upon a Website cancellation.

All Website refunds will be by check from the NCFIA.

The NCFIA strives to provide quality products, reliable service, and fast delivery.

E-mail: i...@ncfia.net
Phone: 928-643-6573

How to contact us

 If you have any questions, comments, or concerns about this policy or about NCFIA practices, please call us or send an e-mail message. You may also direct your refund/return comments or questions to the address below:

 

NCFIA

220 W Jensen St

PO Box 530

Fredonia, AZ 86022-0530

928-643-6573 Phone